Solved Is it possible to create this type of plugin?

Discussion in 'Plugin Development' started by TurtlesBeast23, Apr 16, 2018.

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    TurtlesBeast23

    On our network, we have a system where if a user purchases a subscription from us and they believe that the service that they received breaches their consumer rights, they can Initiate a Consumer Rights Complaint for review by our legal department.

    When the user runs a command, the plugin will pull up a form to complete that includes fields such as the following:
    • your full legal name including given and surname,
    • email address for contact or phone number as an option,
    • the ID of the transaction,
    • specify the consumer law allegedly being breached,
    • why you believe that your consumer rights are being breached.
    Without the above information, it states that we may be unable to process or comprehend the complaint correctly.

    Once the user completes all of the above stated fields, it will return a message stating that your complaint was submitted successfully and that we will attempt to process your complaint as soon as we can. The complaint will be submitted and placed for review by our legal department and the user who submitted the complaint will receive a confirmation email.

    Some reasons that the complaint may be tagged as invalid can include the following:
    • the user who filed the complaint failed to complete the form to an understandable level,
    • the service received was provided with acceptable security measures and technical knowledge and necessary steps have been taken to avoid loss and damage,
    • the service received matches the purpose and provides the results as stated prior to purchase,
    • requested for a service to be done in a certain way that is against our advice or represented in an unclear manner.
    Some reasons that the complaint may be accepted can include the following:
    • the service received was provided with unacceptable security measures and technical knowledge and no or some necessary steps have been taken to avoid loss and damage,
    • the service provided did not match the purpose or provides the results as stated prior to purchase,
    • requested for a service to be done in a certain way that matches our advice or represented in an clear manner.
    When the legal department completes the assessment and returns with a result, the user will receive another email of whether the complaint was determined in violation of consumer rights or not and any other actions we have taken to remedy the issue. It also states that if the complaint was dismissed and it did not meet your satisfactory expectations, you are advised to consult the ACCC for the issue to be resolved.

    Would it be possible to create this type of plugin?

    Thanks,
    TurtlesBeast23.
     
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    timtower Administrator Administrator Moderator

    @TurtlesBeast23 Form is not possible, better to direct them to the website which you will have by the looks of this.
     
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    TurtlesBeast23

    Ok.
     
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    RcExtract

    In Pocket Edition u can do it.
     
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