[GEN/SEC/ECON/TP/ADMN] Essentials - A collection of useful commands

Discussion in 'Archived: Plugin Releases' started by EssentialsTeam, Apr 30, 2011.

  1. Offline

    dark_hunter

    Yeah I reckon, not cool bro.
     
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    lokpique

    Yeah sending people to IRC so they can sit forever and be ignored... only to be told "it's gotta be another addon"... and then ignore you again when you tell them essentials is the only thing installed atm.
     
  3. Offline

    dark_hunter

    Excaly and all they do is AFK, don't be online if your not online I say.
     
  4. Offline

    Iaccidentally

    this is an issue caused by factions not being updated yet.

    fugue2005 dark_hunter lokpique
    The thing about volunteer support is...well, its done by volunteers. They're not being paid to sit and stalk the channel, they are donating their own free time to help you. Do some questions go unanswered? Sure. Do most issues get resolved? Yes. If there is a serious issue, feel free to highlight me (type my name in chat). I'm usually around.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
     
    Last edited by a moderator: Jul 17, 2016
  5. Offline

    lokpique

    Well the issue I have with it... IRC by it's nature leads to just this. It's fast paced when many people have a problem, where a forum would let somebody go through without missing as much.

    I have discovered a lot about the bug I was experiencing... and I dont even think I have it in me to sit there forever again to relay the information. A forum thread would contain the history, tried remedies... all of that. IRC leads to "start from scratch and re-explain every time".

    The nature of the beast makes it difficult for legitimate information to get through sometimes, and because the helpers there are having a ton of REAL TIME conversations they miss a lot, and must be brief with people.

    A great example of this is being told 4 times "it's another addon causing the problem"... and missed the multiple times I mentioned it's the only addon I had installed, on a freshly installed test server.

    We did end up jumping on a server to test the issue out... and since then I actually discovered a pretty important factor... my bug only happens when you are holding a torch in your hand. Do I go and sit for an hour to relay that? Only to be asked "what problem"?
     
    dark_hunter likes this.
  6. Offline

    Necrodoom

    if you are going to report a bug, i prefer you atleast try to provide some info, on whatever platform. i asked multiple people on this thread to describe there problems, i got no response.
     
  7. Offline

    Oxey91123

    Why isnt gamemode working?
    Moderator:
    default: false
    permissions:
    - vanish.vanish
    - vanish.see
    - bukkit.command.gamemode
    inheritance:
    - Trusted
    - g:bukkit_moderator
    - g:groupmanager_moderator
    - g:essentials_moderator
    - g:towny_moderator
    info:
    prefix: '&5[Mod]&5'
    build: true
    suffix: '&1'
     
  8. Offline

    Necrodoom

    essentials has its own gamemode, essentials.gamemode
     
  9. Offline

    Oxey91123

    Are you serious?! I feel really dumb because in the globalgroups i did CLT+F and i typed gamemode and thats the only one that came up. Thanks!
     
  10. Offline

    Necrodoom

    http://ess.khhq.net/wiki/Command_Reference
     
  11. Offline

    dark_hunter

    Get more volunteers then, because as advertised it says ask in IRC for help, yes? Help? So those extra volunteers would lessen the load and be able to help more and more often, yes?
     
  12. Volunteer then.
     
  13. Offline

    Necrodoom

    thats what it is, VOLUNTEER support. im not supposed to sit day and night watching the channel, in fear that if i go out to drink something, someone logs in, and whines that im not helping him the minute he logs in.
     
  14. Offline

    dark_hunter

    That's not what I said at all.
     
  15. Offline

    Necrodoom

    thats what seems to be the general altitude between people joining the channel. volunteers cant be on at all times, theres are other places to report errors if you cant find help on IRC, such as the issue tracker, or the forums, (state that you cant get help on irc)
     
  16. Offline

    lokpique

    The only catch here is that the original post specifically states in bold letters that this is not to be used to report bugs or suggestions.
     
  17. Offline

    Necrodoom

    if you are posting here saying "i have a bug" anyway, not gonna matter much
     
  18. Offline

    lokpique

    I mentioned having a bug, but mostly with the intent of pointing out that it was way more time to try and convince somebody I was serious due to the nature of IRC. The fact that you were able to see the issue and acknowledge it here faster than anybody on IRC actually kind of proves my point about it.
     
  19. Offline

    Necrodoom

    meant "you" as everyone who goes in and asks, but anyway, having difficulty seeing your point.
     
  20. Offline

    lokpique

    My point is this. The post states this shouldn't be used for bug reporting, and people should use IRC instead. After spending much time on IRC to finally have someone pay attention I basically gave up. Going back later on just meant repeating the entire conversation to somebody else.

    On the other hand, using a forum you were able to pick up the problem and without even too much detail it was narrowed down and confirmed. Took less effort on both our parts than the IRC attempts did, and all of the information stayed viewable for reference later.

    So... why would it state this should not be used for bugs? It works, doesn't it?
     
  21. Offline

    Iaccidentally

    Perhaps I should clarify
    > You need help -> IRC
    > Bugs (confirmed ones) -> issue tracker
    > Feature Suggestions -> issue tracker
    > Things that you don't want answered in a timely fashion or seen by most of the devs -> forums.

    We focus on IRC and tickets. We don't stalk the forums.
     
  22. Offline

    lokpique

    I did go to IRC. Spent quite some time in there today, in fact. Felt ignored and came here.

    The forum worked, and it's unfortunate you see it as "stalking".

    I guess after working on it with somebody in IRC without being able to reproduce it, and then going back and realizing the aspect of "holding the torch" like I did... it was a little hard for me to justify going back to IRC only to have to start the entire thing from the beginning... where if it was a forum I could have just added the line "oh, try it with a torch in your hand"... and saved not only myself, but also whoever had to sit and listen to the entire situation again, a lot of time.

    The forums saved me from having to hear "oh it's because you have to enable the signs in the config" again... and actually got the problem confirmed and properly reported. IRC was a cycle of "enable them... it's gotta be another addon... *ignores anything else you say*". Not by any fault except for that of the nature of IRC when it's busy like that.

    Take it as you will.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
     
    Last edited by a moderator: Jul 17, 2016
  23. Offline

    Necrodoom

  24. Offline

    EssentialsTeam

    We prefer IRC and our Issue Tracker, because it's much easier to help this way.

    This thread already has 167 pages, do you think, anybody will read them all to find their answer?

    Connect to IRC if you need help with your config and such. Most of the problems are user problems, that can be helped by telling people how to change/fix the config. The small amount of real bugs should go to the issue tracker, where each bug has its own thread.

    The devs are watching the issue tracker and report in a timely manner. But it can take hours for the devs to respond, because they have less time then the helping volunteers.

    We are volunteers, we do this in our free time and provide this service for free.

    snowleo
     
    cousinjoshy1 and Iaccidentally like this.
  25. Offline

    dark_hunter

    Witch is why I said get more volunteers to join the team, more volunteers more help, and so more response time, if you re-read my posts again it would say that.
     
  26. Offline

    Necrodoom

    you forgot the simple fact that you cant force volunteers to help. asking random people to volunteer will do more bad than good.

    you basically described what its SUPPOSED to do. you use money till you hit bottom limit. also, PMing -EVERY SINGLE- essentials dev isnt going to get your point across, at all.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
     
    Last edited by a moderator: Jul 17, 2016
  27. Offline

    dark_hunter

    Getting more help to take the load off is bad? How you figure that?
     
  28. Offline

    Necrodoom

    since you cant figure it out your self, you have to get knowledge about plugin first, and not just "oh i read wiki, can i volunteer?" triggering "i dont know error, try use X other plugin to see if it works", this has happened SEVERAL times, with "volunteers" who volunteered them selves. so trust me when i say it does more bad than good. you seem to think essentials has a backpack containing volunteers just waiting to help people. if you think its that easy, volunteer yourself.
     
  29. Offline

    dark_hunter

    Now your assuming I mean take off the street and use them, no that's not what i meant not even remotely. I will explain myself further, get some people and teach them the ways.
     
  30. Offline

    Necrodoom

    thats already being done, but seems you are unhappy anyway.
     

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